FAQS

Will I receive 100% of my order?

Ajusa keeps a 98.5% fill rate for more than 100,000 produced products.

When will I receive my order?

Our commitment is to have your order completed within 30 days after placing into production.

Who is my contact?

A commercial agent, just one.

Where is my contact?

In our headquarters in Albacete, in direct connection with our production plants.

Will it be a supplier who can offer me a complete range of the product lines I need?

Yes, Ajusa offers you a full coverage of all its products lines for European and Asiatic vehicles.

Will it be possible for me to buy what I really need?

We are here to help you and advice you both technically through our Customer Service Department and commercially through you commercial agent.

I need someone capable of making quick decisions

We are a family company, decisions are quick.

I don’t want to suffer rigid and complex organizations.

We are exactly the opposite, we listen and bear in mind your suggestions. Providing good service is our passion.


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AJUSA will introduce in MIMS Automechanika its line of turbocharger oil feed pipes
The International Exhibition of Automotive Parts, Components, Car Maintenance Equipment and Products is celebrated in Moscow from 21 to 24 of August. AJUSA will be in stand F421, located in the Forum Pavilion at Expocenter.

Ajusa is OE Quality.

We work to achieve the excellence. We have AENOR certificates under ISO 9001 and ISO/TS16949 standards. This reflects our commitment to quality and it means an additional guaranty to our clients.